Terms of Use

1. Acceptance of Terms

By accessing and using the maple-prism website (maple-prism.com) and services, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

maple-prism provides professional garden care services including but not limited to:

• Seasonal garden maintenance
• Lawn restoration and care
• Native garden design
• Pest and disease management
• Irrigation system optimization
• Soil health recovery

All services are subject to availability, scheduling, and specific service agreements.

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Engage in any conduct that restricts or inhibits anyone's use of the website
• Attempt to gain unauthorized access to any portion of the website
• Use automated systems (bots, scrapers) to access the website without permission
• Transmit any viruses, malware, or harmful code
• Impersonate any person or entity or misrepresent your affiliation

3.2 User Content

When you submit information through our forms or communications, you grant us permission to use that information to provide services and communicate with you. You represent that all information you provide is accurate and complete.

4. Service Terms and Conditions

4.1 Service Agreements

Specific service agreements will be established when you engage our services. These agreements will outline:

• Scope of work and service specifications
• Pricing and payment terms
• Service schedules and timelines
• Cancellation and modification policies
• Liability and warranty provisions

4.2 Pricing

All prices listed on our website are in Australian Dollars (AUD) and are subject to change without notice. Final pricing will be confirmed in your service agreement. Prices do not include taxes unless specifically stated.

4.3 Payment

Payment terms will be specified in your service agreement. We accept various payment methods including bank transfer, credit card, and other methods as agreed. Late payments may incur additional fees as specified in the service agreement.

4.4 Cancellations and Modifications

Cancellation and modification policies vary by service type and will be detailed in your service agreement. Generally, we require at least 48 hours notice for cancellations or rescheduling to avoid cancellation fees.

5. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of maple-prism or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

6. Disclaimers and Limitations of Liability

6.1 Website Disclaimer

The information on this website is provided "as is" without warranties of any kind, either express or implied. While we strive to provide accurate information, we do not warrant that:

• The website will be available at all times or uninterrupted
• All information is accurate, complete, or current
• The website is free from errors, viruses, or other harmful components

6.2 Service Disclaimer

Garden care involves working with living organisms and environmental conditions beyond our control. While we apply professional expertise and best practices:

• Results may vary based on factors including weather, soil conditions, and existing plant health
• We cannot guarantee specific outcomes or timelines for all aspects of garden improvement
• Some garden problems may require extended treatment periods

6.3 Limitation of Liability

To the maximum extent permitted by law, maple-prism shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from acts of nature, severe weather, or events beyond our control

Our total liability for any claims arising from our services shall not exceed the amount you paid for those specific services.

7. Property Access and Safety

When providing on-site services, you agree to:

• Provide safe and reasonable access to the work area
• Inform us of any hazards, pets, or special considerations
• Ensure any necessary permissions or approvals are obtained
• Keep children and pets away from active work areas

8. Insurance and Licensing

maple-prism maintains appropriate business insurance and professional certifications. Details of our insurance coverage and licenses are available upon request.

9. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Your use of third-party websites is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless maple-prism, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms of Use
• Your violation of any applicable laws or regulations
• Your misuse of our website or services

12. Dispute Resolution

12.1 Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to conflict of law principles.

12.2 Dispute Process

In the event of any dispute arising from these terms or our services:

• We encourage you to contact us first to seek an informal resolution
• If informal resolution is unsuccessful, disputes may be referred to mediation
• Legal proceedings, if necessary, shall be conducted in the courts of Queensland

13. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms of Use, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and maple-prism regarding use of our website and services.

16. Contact Information

For questions about these Terms of Use, please contact us:

maple-prism
Email: [email protected]
Address: 127 Garden View Terrace, Brisbane QLD 4000, Australia
Business Hours: Monday – Friday, 7:00 AM – 6:00 PM

17. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.